Why We Respond to Stories

Do you know the feeling of “but that’s what I’ve been saying all along, why did it take you guys so long to get it”?

I bet Jeremy Hsu, who wrote an article for the Scientific American on “Why We Love a Good Yarn” in 2008, feels that way. Judging from recent business book titles – such as Tell to Win and The Dragonfly Effect – my google alerts on “storytelling”, and Twitter’s #storytelling hash tag, you could almost get the impression that the power of storytelling is a brand-new, recently discovered miracle. Though really, it has been around for a while.

While I may have to let up on the storytelling-obsessed posts soon, I think it’s worth spending a few minutes on Hsu’s article. He, unlike most others, dives a little deeper into why it is that we all respond so positively to stories.

He argues that storytelling is a universal human trait that has always served as a way to practice, form, and strengthen social relationships between people. We, as human beings, have learned how to interact with each other, how to show empathy and interpret emotions, through stories. In fact, Hsu says, scientists are beginning to agree that

“Stories have such a powerful and universal appeal that the neurological roots of both telling tales and enjoying them are probably tied to crucial parts of our social cognition.”

However, Hsu doesn’t get much further into the details of these cognitive aspects of storytelling. If you want to continue to explore the subject I recommend turning to Austrian-born Monika Fludernik, who is a professor of English literature and culture at the Albert Ludwigs University of Freiburg, Germany. Her research is academic (and perhaps only for nerds). In 1996, she wrote Towards a Natural Narratology wherein she precisely approaches narratology, storytelling, as cognition. She reasons that stories are meaningful because listeners will connect the stories they hear to life experiences:

“Unlike the traditional models of narratology, narrativity […] is here constituted by what I call experientiality, namely the quasi-mimetic evocation of ‘real life experience’.” (Fludernik, 1996).

In essence, Fludernik supports the view that Hsu is highlighting: Storytelling is tightly connected to human cognition and the way in which we think about the world.

The practically applicable conclusion from Hsu’s writing is, of course, this:

“[S]tories have a unique power to persuade and motivate, because they appeal to our emotions and capacity for empathy.”

It is no coincidence that marketers, advertisers, managers, and so many others have success with using storytelling in their communication – even if they are just beginning to discover this. It will continue to be true that we as people are preconditioned to respond to storytelling, to feel persuaded, motivated, and to change.

Marketing Talk in Vientiane Retold – and a New Book on the Power of Story

How to make your marketing as successful as that of Nike or HP? That was the premise for my talk on storytelling and marketing at the Laos Business Meeting last night.

To illustrate some of the most important storytelling principles, when talking about storytelling in marketing, I showed Nike’s “Write The Future” commercial. This video was created as part of Nike’s campaign for the World Cup last summer.

In the first week after this commercial was released, it was viewed more than 11 million times on Youtube, and the number of Nike Facebook fans rose from just over 1 million to just over 3 million.

The commercial was (and is) so successful in part because it tells a very compelling story. It effectively grabs our attention, takes us on a journey, and leaves a long-lasting impression.

After the talk, we had an interesting discussion about whether or not the storytelling technique can be successfully applied in a Lao context. I think that we are already seeing some examples of applied storytelling here, and likely it is a phenomenon that will quickly catch on. Storytelling is an age-old form that has brought people together since the beginning of time, and I have no doubt that storytelling will remain a powerful technique, also in Laos.

Which brings me to the next piece of news: A new book, by Peter Guber, on the power of story, was released today. “Tell to Win: Connect, Pursuade, and Triumph with the Hidden Power of Story” collates everything that Guber, a Hollywood legend and successful film producer, has learned about storytelling.

In Guber’s view, storytelling is an universal tool:

“In any situation that calls for you to persuade, convince or manage someone or a group of people to do something, the ability to tell a purposeful story will be your secret sauce. Telling to win through purposeful stories is situation, industry, gender, demographic, and psychographic-agnostic.  It’s an all-purpose, everyone wins tool.”

I’ll leave you with this bit of insight on “the secret sauce”, which I predict we’ll see applied more and more here in Laos and Southeast Asia. Drop me a note if you see any good (or not so good) examples that I should know about.